💥 Location: Ninh Bình (opposite Ninh Hai Commune Police Station)
💥Working time: 4 days/ 1 week
1. Responsibility
a) Taproom operation management
● Manage all taproom activities and day-to-day operations within budgeted guidelines and to the highest standards
● Identify customers’ needs and respond proactively to all of their concerns
● Supervise the inventory of raw materials and beverages
● Maintain the beer tap system and keep the line always clean to serve the best beer. Arrange the regular line cleaning.
● Study our beer and craft beer market in general
● Ready to explain our beer to the customer
● Preserve excellent levels of internal and external customer service
● Design exceptional drink (except beer) and food menus by collaborating with the chef and the marketing team
● Work with the back-office team to purchase goods and continuously make necessary improvements within the budget
● Prepare merchandise such as T-shirts, stickers, glasses, and coozies to display them nicely
● Comply with all health and safety regulations
● Maintain a clean and tidy atmosphere within the taproom
b) Event and promotion planning and implementation
● Plan the regular/seasonal events and daily promotions
● Implement them by collaborating with the kitchen, other staff, and the marketing team.
● Plan the design and post it on social media on time
● Observe upcoming holidays and provide ideas on what events to hold. For example: Women’s Day, March 8th, Valentine’s Day, Feb 14th, etc
c) Financial management
● Quarterly, submit the budget to run the Taproom
● Set a monthly target and make a strategy to achieve it.
● Analyze the performance of the taproom and try to minimize the loss, including the kitchen
d) Kitchen management
● Make sure that our food quality is always up to standard
● Make sure the hygiene of the kitchen and the protocols are kept
● Communicate well with the chef to create something new and interesting.
e) Staff management
● Prepare the shifts of staff
● Lead the team by attracting, recruiting, training, and appraising talented personnel
● Establish targets, KPI’s, schedules, policies and procedures
● Provide a two-way communication and nurture an ownership environment with emphasis on motivation and teamwork
f) Marketing & Social Media management. Online Delivery Apps
● Work with the marketing and design team to be in charge of social media posting for Hoi An Taproom at Google Business, Tripadvisor and Facebook
● Appropriately respond to the comment on social media
● Proactively involved in marketing plans and organizing regular events for the taproom
● Create special offers and/or events regularly.
● Maintain the various Online Delivery Apps such as Grabfood, Gloria Food etc
REQUIREMENT
● Fluent English Speaker (Preferred)
● Hard Working
● Able to work late evenings and weekends
● A teamwork ethic
● Previous work experience in the F&B environment; experience with craft beer is considered an advantage.
● Having at least 2 years of experience in the same position
💟BENIFITS AND SALARY
- Salary: 15.000.000đ – 18.000.000đ or Negotiation in the interview
- Probation Period (85% Salary during probation): 2 months
- 4 Days off per month
- 12 Days Annual Leave
- Social insurance following the Vietnam Labor Law
- Opportunity to work with one of the best craft beer companies in Vietnam
- Monthly KPI bonus based on revenue
- Annual health check-up
- Professional working environment and high promotion opportunities
- Special discount policy for employees
- Performance evaluation every 6 months